Troubleshooting
ClearKun Not Starting
1 min read•Verified for Windows 10 & 11
Resolutions for application launch failures, Windows SmartScreen prompts, or missing runtime libraries.
Issue 1: Windows SmartScreen "Windows protected your PC"
Cause
When a new software version is released, Microsoft Defender SmartScreen may display an unknown publisher notification until reputation builds.
Solution
- In the SmartScreen dialog, click More info.
- Click Run anyway.
- ClearKun is digitally signed with an Authenticode certificate and contains zero malware.
Issue 2: Application Crashes on Launch (Missing DLLs)
Cause
ClearKun relies on the Microsoft Visual C++ Redistributable runtime.
Solution
- Download the latest Microsoft Visual C++ Redistributable (x64) from Microsoft's official download page.
- Install the package and restart your computer.
- Launch ClearKun again.
Issue 3: Antivirus False Positive
Cause
Certain third-party antivirus suites flag low-level disk inspection tools because ClearKun uses raw Win32 directory traversal APIs.
Solution
- Add
C:\Program Files\ClearKun\ClearKun.exe(or%LOCALAPPDATA%\Programs\ClearKun) to your antivirus exclusion/allowlist. - If blocked, submit the file to your antivirus vendor for false positive analysis.
Next Steps
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